Frequently Asked Questions

Basic Product Information

What is the Glimcher Gift Card and how is it used?

The Glimcher Gift Card is an ideal gift solution for any occasion. It's the one card that works just about everywhere inside the mall. Purchase the card at any Glimcher shopping center and give it to everyone on your gift shopping list. You can purchase the card in any denomination between $20 and $500. The card is attractively packaged and ready to be used at any Glimcher shopping center. [back to top]

Where can the Glimcher Gift Card be used?

You can use your card when making purchases from any merchant that accepts Visa debit cards. You will not be able to use the card for ATM withdrawals.The card can be used within U.S. only.[back to top]

Glimcher Gift Card Pricing

Purchase Fee $2.00 / card
Inactivity Fee $2.50 (After 12 consecutive months of inactivity)
Web Site Customer Service Fee Unlimited FREE access at www.mall-
Lost/Stolen Card Replacement Fee $15.00
[Back to top]

Where can I get complete details on pricing?

Glimcher Cardholder Agreement[back to top]

Glimcher Gift Card Order Process

What are the minimum and maximum limits a purchaser can load onto the card?

Minimum load: $20.00
Maximum load: $500 [back to top]

Using the Glimcher Gift Card for Purchases

What do I do if my Gift Card doesn't have enough money on it for my purchase?

If there is not enough money on the Card to cover the full amount of a desired purchase then ask the merchant to split the transaction between the remaining balance and another form of payment. Tell the cashier how much money is on the card since many merchants cannot determine the remaining value on the card.[back to top]

How do I ensure that my Gift Card will be accepted at restaurants, hair salons and other service locations?

Most restaurants, salons, and other service locations assume you will be adding a tip to your tab. You can ensure your card will be accepted by making sure your card's balance is 20% greater than the purchase amount. The actual tip that you enter on the receipt will replace the assumed 20% tip when the transaction is applied to the gift card.[back to top]

Customer Service

How do customers check the Gift Card balance and access Customer Service?

At the mall: Get your balance free of charge at the mall's Guest Services Desk or Mall Office. Web: Balance information and transaction histories are available 24 hours a day, free of charge, online at Phone: telephone Customer Service is available 24 hours a day at 866-466-8072.[back to top]

What happens if the card is lost or stolen?

The Cardholder must call 866-466-8072 to report the card as lost or stolen. The card will be replaced for a fee of $15.00.[back to top]